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FAQ for the kiddo

Kiddo Marketplace is an online platform designed specifically for the buying and selling of a wide range of children's goods within Georgia. You can find toys, books, clothing, furniture, educational materials, and many more items, all tailored for kids of different ages.

Yes, safety is our top priority. We have implemented stringent safety measures, including identity verification of sellers, secure payment methods, and a robust system for reporting and dealing with inappropriate activity. However, we recommend buyers to review sellers' profiles, ratings, and reviews before making a purchase.

It's easy! Just click on the 'Sign Up' button on our home page and fill out the required information. You'll need to provide a valid email address, create a username, and set up a password.

Once you have an account, you can list your items for sale. Click on 'Sell Your Item', provide the required details about the product (like the product category, age group, condition, price, etc.), and upload clear pictures. Remember to describe your item accurately for the best results!

Absolutely! We facilitate purchases and sales across the whole of Georgia. Please note that shipping charges and times will vary depending on the locations of the buyer and seller.

 If you encounter any issues with your purchase, we recommend initially trying to resolve the issue directly with the seller. If a resolution can't be reached, please contact our customer service team directly. We're here to help ensure your shopping experience is as smooth and satisfactory as possible.

At Kiddo Marketplace, we have a clear return policy available on our website that we encourage all our users to read and understand before making a purchase. This policy applies uniformly to all transactions on our platform. If a dispute arises or you have any questions about our return and refund process, our customer service team is readily available to assist and facilitate a resolution.

Yes, absolutely. At Kiddo Marketplace, we only sell new items to ensure the highest quality for our customers. Every product listed on our platform is brand new and has never been used before. Sellers are required to confirm this in their item descriptions.

 Yes, we encourage users to leave reviews. Your feedback helps improve the marketplace experience for all users and promotes trust and transparency.

You can reach us via the 'Contact Us' section on our website. We also have a dedicated customer service team available through email and phone. Our goal is to respond to all inquiries within 24 hours.

Use our Contact Us form to request an account cancellation/removal.

Choose an option "Other..." from Question Type dropdown, and type-in "Remove account" into field right below. Please also leave your name, email address and phone number details and any comments you may have. Our site managers will contact you as soon as possible.